The Office - Making an Appointment(0023)

A:

Hello, Fairbrook Consulting, how may I help you?

B:

Yes, this is Julianne Horton, and I'm calling to arrange an appointment with Ms. McNealy.

A:

Certainly, what day were you thinking of?

B:

How's Thursday? Does she have any time available then?

A:

Um... let me double check...unfortunately, she's booked solid on Thursday, how does next Monday work for you?

B:

Actually, I've got something scheduled on Monday. Can she do Tuesday?

A:

Sure, Tuesday's perfect. May I ask where you're calling from?

B:

Sure, Merton Financial Advisors.

A:

Oh, actually, Tuesday's no good. Sorry 'bout that.

Key Vocabulary

to arrange

appointment

common noun, singular

an agreement to meet someone at a particular time

available

Adjective

not busy, willing to talk to someone

double check

phrase

check again

booked solid

phrase

having no available place or time

work for you

phrase

be okay with you

scheduled

verb

planned at a specific time

no good

phrase

not okay

Supplementary Vocabulary

fully booked

phrase

booked solid; having no space or time available

fit you in

phrase

find time to see someone in a busy schedule

unavailable

Adjective

not available

occupied

Adjective

busy doing something