Daily Life - Cancelled Flight (C0323)

A:

Good afternoon Sir, may I please see your passport and reservation?

B:

Here you go.

A:

I’m sorry sir, this flight has been cancelled due to some mechanical problems.

B:

Cancelled! So what am I supposed to do now?

A:

We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it’s on a first come first served basis, so there is no guarantee that you will be able to take that flight.

B:

What’s my other option?

A:

If you can wait until tomorrow, we will put youup in a hotel for today and you can take scheduled flight for tomorrow morning.

B:

That’s fine. I’ll do that then.

A:

Thank you for your understanding sir. I will book your flight now.

Key Vocabulary

reservation

an arrangement to secure accommodations at a restaurant or hotel

cancel

to decide that something will not happen

inconvenience

he quality or state of being inconvenient.

urgent

important

scheduled

planned at a specific time

Supplementary Vocabulary

route

a customary or regular line of passage or travel

diversion

the act of diverting or turning aside, as from a course or purpose

delay

to put off to a later time

depart

to go away, leave

refund

To give back, especially money; return or repay:

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