Daily Life - Telephone Services (C0276)

A:

Telco Mobile, how can I help you?

B:

Yes, I’d like to activate my voice mail service please.

A:

Certainly sir, we currently have a special promotion where we include voice mail services ,call waiting and also three way calling.

B:

Sure that sounds great! Are there any other fees?

A:

Not at all. No hidden fees or surcharges, it is a flat monthly rate.

B:

Perfect. I also wanted to know if there is any call forwarding service? I am usually out of town and would like my calls to be forwarded to a local number.

A:

Yes of course. We can activate all these services in about an hour.

Key Vocabulary

to activate

to cause a device to start working

promotion

something done to make people aware of a product

surcharge

money that be paid in addition to the regular

surcharge

money that be paid in addition to the regular

Supplementary Vocabulary

ringtone

the sound made by a cell phone when it receives a call

smartphone

a phone that has more features than a traditional cell phone, including web browser, in-phone cameras, and different applications

headset

worn on the head to help you speak and listen while not holding your phone

rebate

a partial refund, a discount

contract

an agreement between two or more sides that has specific terms

hands-free

something that makes you able to use it without hands

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