The Office - Receptionist(0063)

A:

Good afternoon. May I help you?

B:

Yes, I'm here to see Joanna Stevens. I have an appointment at four.

A:

Certainly, may I take your name? I'll let her know you've arrived.

B:

Sure, it's Josh O'Neil.

A:

Ms. Stevens will be with you momentarily. Can I offer you something to drink?

B:

Yes, a coffee would be nice, thank you.

A:

Here you are. Ms. Stevens is ready for you now. I'll show you to her office, right this way.

A:

Just watch your step here...

Key Vocabulary

certainly

General Adverb

with out doubt; of course

may I take your name

phrase

polite way to ask for someone's name

let (someone) know

phrase

tell someone

momentarily

General Adverb

in a very short time

be ready for you

phrase

is prepared to meet with you

show (someone) to

phrase

show a person the way to a place

right this way

phrase

phrase you use to show someone the direction to walk

Supplementary Vocabulary

administrative assistant

common noun, singular

secretary

lobby

common noun, singular

the waiting area of a building

front desk

common noun, singular

the desk at the entrance of a building where the receptionist sits

field calls

phrase

receive and direct phone calls

switchboard

common noun, singular

a system used to connect phone calls to many different phone lines within a building